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Plan A: 1-800-Follw Me | Plan B: 1-800-Office PBX | Plan C: 800 Unlimited Voicemail | Plan D: International 800 Number | Vanity Lookup

FLAT-RATE TOLL FREE 800 NUMBER 1-800-Follow Me FAQs


1. What is an enhanced toll free service?
2. What features do you offer for call centers?
3. What important features do you offer for small businesses?
4. Can I view call details at any time?
5. How long it takes to get a toll free number from NACI?
6. Can I transfer my existing toll free number to NACI?
     If so, what is required and how long would it take?
7. Where can I receive calls from?
8. How long does it take to program the ring-to number?
9. Can I have the toll free number re-directed to my cellular phone?
10. Can I program my toll free number to an international number?
11. Do you offer special discounts to high volume users?
12. How can I request a specific toll free number?
13. Is there a difference between 800, 888, 877 and 866 numbers?


Answers


What is an enhanced toll free service?
This is a service that provides a stand-alone toll free number with advanced telephony and routing features. These features are designed to enhance your customer experience as well as your business productivity and call control.

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What features do you offer for call centers?
For large call centers, load distribution and intelligent routing based on captured data is particularly important.

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What important features do you offer for small businesses?
For small businesses and home offices, other features are more important. For example, find-me allows you to ring multiple numbers at once, and the virtual office option enables you to program office greetings and virtual extensions with voice mail.

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Can I view call details at any time?
Yes, you can view and download call details using our eCare online manager. Every call contains the caller ID and is posted in just a few seconds after completion. We also provide online reporting tools to help you measure your sales and marketing campaigns.

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How long it takes to get a toll free number from NACI?
You can get a toll free number instantly upon placing your order online.

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Can I transfer my existing toll free number to NACI? If so, what is required and how long would it take?
You can transfer your toll free number to NACI and enjoy our features and savings. Transferring your existing toll free number to NACI could take up to five business days. You are required to fax us a Resp-Org form, which can be printed from our web site.

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Where can I receive calls from?
You can receive calls from anywhere in Canada, US and US offshore territories.

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How long does it take to program the ring-to number?
You can do so almost instantly. First, call our menu system or login to your online account to change the ring-to number to any other location.

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Can I have the toll free number re-directed to my cellular phone?
Yes.

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Can I program my toll free number to an international number?
Yes, one great feature of our toll free service is that you can program it to any location in the world.

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Do you offer special discounts to high volume users?
Yes, if you are a high volume user, you can provide us a recent invoice and we'll do everything possible to beat your current toll free rates.

How can I request a specific toll free number?
Just use our toll free search box and we'll add the requested number into your order form.

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Is there a difference between 800, 888, 877 and 866 numbers?
There is no technical difference between 800, 888, 877 and 866 numbers. Because of a tremendous demand for toll free numbers, different codes were created.

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Vanity Number, Choice Number

Get the US or Canadian toll free number form of golden combination of letters to impress your customers and friends, such as 1-800-RENT-CAR or 1-888-LA-HOTEL. We support  these vanity numbers or choice number you desire. 
Do a search now by yourself!


For Plan A and B only.

Call Hunting Feature -- Have your toll free number ringing to different numbers that can get hold of you.

The toll-free number belongs to you!

The moment you sign up for a toll free number through NACI, and it begins to work properly, the number belongs to you (for Plan A, B and D only).  At any point (when your account is active), you may have the option to cancel your account, or port your number to a different provider.  The only instance in which this would not apply is the following:

1) The account is never activated;
2) The number never connects;
3) Your account is under a "Collection" status due to unpaid charges;
4) You cancel your account BEFORE porting your number to a different provider.
 

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