Nationwide Toll Free
Number
This is your main number that all features
and benefits revolve around. This is the number that you can advertise and
give out to prospects and clients so they can reach you. The PBX
(extensions) and voicemail (Enabled or Forced) can only work once this
number becomes active. NACI gives you the option of selecting your own Toll
Free Number. You can select an existing number (Choice Number) from our
list, which will be active within 24 hours. However, you also have the
option of having a personal and unique Toll Free Number, Vanity numbers will
become active within 4-6 business days. [top]
Professional
Greeting
Once you sign up for our PBX, you will have the option to either use a
generic greeting, or create your own. NACI has already established 3
greetings that you can select from. However, to give your business a more
personal feel, you can record your own greeting. You can select the type of
greeting you wish to use by following the instructions on your on-line
account manager. [top]
Auto-attendant
The auto-attendant is the best way to route
your calls, and give your business that corporate feel. Upon calling your
Toll Free Number, the caller will hear the greeting and will be given voice
prompts to dial an extension. Even better, you can create sub-menus based
around the original menu. [top]
Voicemail Capacity
The voicemail for our Toll Free Numbers have a default capacity of 10
messages at any given time. However, you can increase this limit by calling
our customer service representatives and requesting a larger capacity. Also,
you can download your messages onto a computer and listen to them as audio
files. You will be given notification via e-mail upon each new message.[
top]
Dynamic Operator
Extension
The auto-attendant has a default of making
the extension "0" forward to a receptionist. However, you can
assign this extension to any number. [top]
No busy
signals/Unlimited capacity
We understand that each call is important
to you and your business. By using top of the line routing, we eliminate
busy signals. You can have multiple calls come in at any time at the same
time. [top]
Change Ring-to Number
Through your on-line account manager, you have the ability to change the
destination number of each extension. Any changes are done in real-time so
the moment you make a change, it is immediately done. Also, each extension
can forward separate phone numbers. [top]
Unified office appearance
A feature for those who want to give the impression of a unified office, but
in actuality have a scattered team. Our PBX can have each extension forward
to different phone numbers. One extension can forward to a landline in one
country, and a separate extension can forward to a cell phone in a different
country. [top]
No need for a technician
As a NACI client, we eliminate the need for heavy and complicated machinery
and confusing software. The only hardware you will ever need is a telephone.
We take care of the rest. [top]
Caller ID with extensions
Each call that is received through your
Toll Free Number is recognized through our advanced system. All calls are
logged in your on-line account manager and can be viewed in Real Time. You
can know exactly who called which extension. [top]
Web Access to
Voicemail
To avoid paying a fee when dialing in to
listen to new voicemails, NACI gives you the option to listen to them over
your computer. Through your on-line account manager, each new message is
stored in a .WAV format for you to listen. Simply save the message onto your
computer, and listen to it as many times as you like. [top]
Web based administration
The on-line account manager gives you full
control over every small aspect any time. View all Call Details, change the
routing, listen to voicemails and view account transactions are only the
beginning. All details are posted in real time, and all account changes are
modified in real time. [top]
Notification via pager, e-mail and phone
Whenever you have a new voicemail message, you have multiple options of how
you would like to be notified. You will be sent an e-mail, but we can also
go one step further. You can be alerted on your cellular phone that you have
a new message. Also, some cellular phones have pager capabilities, so in
this case you can also be sent a pager notification. Please check with your
cellular provider to see if your phone is capable of this feature. [top]
Call Blocking
As a NACI user, you have full control over your Toll Free Number, this
includes selecting who can dial your number. Through your on-line account
manager, you have the option to block certain phone numbers or even whole
area codes. [top]
Call return from mailbox, phone and internet
This time saving feature eliminates the
need for a paper and pen. When listening to your voicemails, you have the
option to immediately dial the number back. Our system recognizes the
original call and gives you the option to call it. Don’t worry about
people not leaving a number, or listening to a message multiple times just
to hear a phone number. [top]
Forced Voicemail
NACI gives you the option to customize your
voicemails also. The forced voicemail is perfect for people who only want a
voicemail box without the hassle of answering calls. [top]
Detailed on-line
Billing
Through your on-line account manager, you
have the option to view all your account transactions in real time. View all
your calls, the length of time and how much each call costs. Also, you can
see how much and when we perform the credit card charges. We eliminate the
need and use of paper bills in favor of an easier and more convenient
method, which is environmentally friendly. [top]
6 second billing increments
Each call that is connected has a minimum charge of 30 seconds. After that
initial 30 seconds we bill at 6 second increments. If you speak for 10
seconds, you will be billed for 30, if you speak for 32 seconds, you will be
billed for 36 seconds. With our low rates, this literally equates into a
fraction of a cent. [top]
PBX connect
Our Toll Free Numbers can adapt to an already existing hardware PBX system.
So one extension can be in the office and one can be at home. Both Calls can
be answered, but will be answered from totally different locations. And
voicemails can be routed to these separate locations. The only requirement
is that the existing PBX must have an auto-attendant. It cannot work if a
live receptionist or operator answers the calls. [top]
No hardware/software required
Have all the features of a PBX system
multi-national company uses at a fraction of the cost. You don't have to buy
hardware/software, or buy new modules when new features become available. [top]
Free
trial for 30 days!
Just 4.5
cents/min within continental USA and 6.5
cents within Canada!
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